Emirates has unveiled its interactive and experiential Emirates Journey Retailer in Accra, Ghana, elevating its buyer expertise with thrilling product showcases, sensible applied sciences and skilled journey consultants. The opening marks the primary journey retail retailer in West Africa, and the 13th globally.
The Emirates Journey Retailer, positioned on the vibrant and prestigious Stanbic Heights in Airport Metropolis, was inaugurated by Adil Al Ghaith, Senior Vice President Industrial Operations, Centre, within the presence of the Hon. Abla Dzifa Gomashie, Ghana’s Minister of Tourism, Tradition and Artistic Arts, and Hon. Joseph Nikpe, Ghana’s Minister of Transport. The opening ceremony was additionally attended by different distinguished friends, commerce and media companions.
Commenting on the opening, Adil Al Ghaith mentioned: “For over twenty years, Ghana has been an anchor of our African community, serving as a gateway to West Africa. The introduction of our refreshed retail technique to Accra, demonstrates our ongoing dedication, bringing our ‘Fly Higher’ promise to life. The seamless mix of skilled session and sensible, self-service applied sciences, coupled with the immersive product and vacation spot experiences, elevates our clients’ journey, making certain they obtain the assist and inspiration they should uncover extra with Emirates.”
Elevating the journey expertise
Centrally positioned and simply accessible, the Emirates Journey Retailer in Accra unites personalised service and immersive model experiences below one roof. The 310 m2 retailer is designed like an open-plan and splendid lounge, within the airline’s signature gentle and ethereal color palette with Ghaf Tree emblem adorning the partitions.
The centrepiece of the shop is the full-size Emirates A380 Onboard Lounge expertise, bringing considered one of Emirates’ most iconic and broadly famend merchandise nearer to travellers from Ghana, and giving them a style of onward journey experiences from Dubai.
Sensible applied sciences such because the ‘selfie mirror’ snap footage of travellers towards scenic vacation spot backdrops, inspiring clients to discover extra; whereas self-service kiosks empower clients with a self-service touchpoint, minimising wait time and providing a sooner service.
5 customer support counters staffed by skilled consultants supply a complete vary of providers from planning journey itineraries, supporting reservations and ticketing in addition to common enquiries. Delivering Emirates’ signature hospitality on the highest normal, the workforce ensures each customer enjoys a seamless, considerate, and elevated expertise from the second they step into the shop.
Serving Ghana since 2004
For over twenty years, Emirates has been connecting Ghana to the world and serving as an unwavering associate of the nation’s aviation, tourism and commerce sectors. For the reason that inaugural flight, Emirates has flown over 2 million passengers, facilitating enterprise and leisure to key locations equivalent to Canada, India, Australia, Singapore and, after all, Dubai. At this time, Emirates serves Accra with a day by day flight, operated on a three-class Boeing 777.
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